Q: During the installation of "Copy/Delete Custom Options on Multiple Products" through Magento Connect Manager, the following error message comes up: 

   Connect Error: Unsupported resource type.  

 How to resolve this issue? 


A: Please try it on a different browser as this is probably related to internet connection or the downloader. 

In case the issue still exists, please share access of the store with us by raising a ticket and we will look into it. 



Q: I am trying to install the plugin "Medma Copy/Delete Custom Options" for my customer's site but it gave me an error "CONNECT ERROR: Unsupported resource type." so I was unable to install or use the plugin. It also cause the site to go down show a 503 error. The owner of the site will be contacting the host to remove the 503 error, until then this is all the info I can provide about the problem. Please help.


A: Please share the store access credentials  with us by raising a ticket, so as to check and resolve this issue.