Q: Some data elements are not recognized in "Copy/Delete Custom Options on Multiple Products" extension. Please help.
A: Please use the latest version of this extension. It will recognize all the elements.
Q: Can other roles (apart from admin) access the "Copy/Delete Custom Options on Multiple Products" extension after installing it ?
A: Currently only admin can access this extension after installing it.
Q: Does “Copy/Delete Custom Options on Multiple Products” extension copy translated options in multi language store (e.g. english and french) ?
A: No, it does not copy the translated options in multi language store.
Q: Is "Copy/Delete Custom Options on Multiple Products" extension compatible with Color Swatch (SMDesign_CustomOptionSwatch) extension ?
A: No, "Copy/Delete Custom Options on Multiple Products" extension is not compatible with Color Swatch (SMDesign_CustomOptionSwatch) extension.
Q: Does "Copy/Delete Custom Options on Multiple Products" extension copies the Child parameters and images (if any) that are associated with the custom options?
A: This extension copies all the content if it is a default custom option and in case some other extension has been used for custom options then this extension copies only the default parameters of the custom option and not those added by the other extension.
Q: Does this extension work with Simple Products as well as Configurable?
A: Yes, this extension works for both simple and configurable products.
Q: Does it work with any kind of custom attribute ?
A: Our extension works with custom options which are created on the product under the Custom Options tab on the back-end. Our extension do not work with custom attributes which are created from Catalog->Manage Attributes.